Yesterday, I spent a sum total of three hours sitting around doctor's offices. Of that, one hour and fifteen minutes was pure wait time. As in the wait to even see the docs. It was my doctor
that was the worst offender. I waited a full hour before I even got to see him. To me, this indicates some serious scheduling screw ups. Oh, I realize things happen. Emergencies. Urgent phone calls. Donuts in the break room. But this kind of wait is not unusual with my doctor. And I find it flat ridiculous. Especially since this appointment was at 9:30 a.m. How can you already be running an hour behind schedule a mere one-and-a-half hours after you start?So, I have a solution. I think anyone with which you have an appointment should have a fifteen-minute grace period to allow for calls, patients who won't leave and random pastry emergencies. After that, they should take $1 off their bill for every minute they keep you waiting. I wonder how quickly they would get in to see you if they did that? I wonder if this would help cure their obsessive over-scheduling? I wonder if I can get my doctor to do it?
1 comment:
Send him a bill for the time you waited. I think it's only fair.
On the flip side I changed Dr's a few years ago. With the new one, you walk into the office and almost straight into the examining room and he's there shortly thereafter. After so many years of waiting for so long it kind of creeps me out and wonders if something is wrong with him because he DOESN'T have a line up!
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